Withdrawal information

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (HARWAY Experience GmbH, Ericusspitze 4, 20457 Hamburg, Germany, email: info@harwayexperience.com) of your decision to withdraw by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event within fourteen days from the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the original transaction; you will not incur any fees as a result of the reimbursement.

Early expiry of the right of withdrawal

For contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal expires once we have begun performance after you expressly consented to performance beginning before the withdrawal period ends and acknowledged that you lose your right of withdrawal once performance has begun.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To HARWAY Experience GmbH, Ericusspitze 4, 20457 Hamburg, Germany, email: info@harwayexperience.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following digital content (*) / the provision of the following service (*): LaunchCheck report for [domain]
Ordered on (*) / received on (*): [date]
Name of consumer(s): [name]
Address of consumer(s): [address]
Signature of consumer(s) (only if notified on paper): [ ]
Date: [ ]

(*) Delete as appropriate.